Why don’t you fill out a support ticket do they have everything they need to know to help? I’m attaching a template.
Fill out a “Support Ticket”
COPY/PASTE: This “Support Ticket” into your forum post.
Answer these simple questions the best you can.
If you do not know, or do not use something; Just say so = NA
ILGM Support Ticket:
What is the strain and type(unknown bag seed, strain name, regular seeds, feminized seeds, auto-flower, etc)?
Indoor or Outdoor? If outdoor, planted
in ground or in a container?
Size of space (max height and area, length/width)?
Soil or Hydro? Type of Medium used? System type?
pH? Of the soil or medium (root zone/reservoir/run-off) and of the water and/or nutrient mix that is fed to the plant?
Type and strength of nutrients used? NPK? EC/TDS/PPM levels? Of what you feed it as well as what is in the water by itself and in the soil/medium (run-off), or reservoir.
Temperature? Day vs. night temp or highest and lowest temps? Root zone temps?
Humidity %? Day vs. night
Ventilation system? Size? CFM? CO2? AC, Humidifier, De-humidifier?
Number “weeks/days” from into Season, Vegetative Growth or
Add anything else you feel would help us give you a most informed answer. Feel free to elaborate, but try to be brief and to the point. Short and to the point questions and/or facts will help us help you