Seeds that didn’t germinate

I thought that if seeds don’t germinate that ILGM would replace them ? I’ve texted a few times to them but I get no response? I know people are busy but is been over a week and a half ? 5 white widow didn’t germinate , the 6 one did , I have 23 different strains and no problems any of them and I just order granddaddy purple and can’t wait to see them grow , my email and did ILGM tear down there VIP points cause I can’t bring them up and I know I’ve got a lot to spend .

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Had to remove personal contact info. Did you email them at this address?

orders@ilovegrowingmarijuana.com

I’ll tag @ILGM.Stacy. She’s excellent at getting this stuff sorted out. It’s the weekend so be patient and she should get with you tomorrow.

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No worry. They will be sure your taken care of. Suoer honest people.

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@BobbyDigital gotcha covered, no work on the weekends an u would send 1 email or it will slow down the process, rest assured they will take care of you

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I had the same thing, only it was 2 Super Silver Haze and one Golden Leaf. I got no reply worth mentioning and no seeds replaced.

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The efforts you have made should work. But have you signed into seed website and went to support, and then used contact option. I’ve done this a couple of times and have been contacted fairly quickly.

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As @Bulldognuts said it, when I’ve need to contact support theyare good to get back with you a fix any issues,

support@ilovegrowingmarijuana.com,

If you need the email address

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I’m sorry to hear about that. I just looked it up and by the looks of it, it sounds like your are happy with the coupon code we offered last month. If you’ve changed your mind or need additional help with anything else, please let me know.

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I noticed my colleague just got back to you to help you out with this! :slight_smile:
Sorry about the late reply because of the weekend and a national holiday passing in Holland yesterday. We are working in a small team.

Thanks for your patience!

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OK, that sounds fair enough. I DID use the $10 coupon. I’m still finding out how your operations work. Thanks for your concern.:grinning: