Just like to know how the refunds work? My order from October 2015 wasn’t received, they re-shipped but that wasn’t received either. A week ago I asked for a refund which they said they would do, but I need to know how the refunds work?
Do the just reverse the payment or do I need to give my banking details or something? Also they weren’t to sure how long the refund would take, saying that it depends how long my bank takes to process it, which could apparently take a few weeks?
So is there anything I could do besides keep waiting?