I placed an order and clicked on bank exchange in which I am supposed to receive an email explaining how to fulfill my obligation. That was last Saturday. I contacted customer support on Wednesday. I even sent in a personal message on FB page and haven’t had a response from any of these attempts. I have really enjoyed the site and have done a lot of visiting, reading, and chatting. The people here appear to be excellent and some I chat with it seems we were buddies in the old days and have just seen each other after 40 years. But if i can’t get seeds what’s the point? The only people I have interacted with are on forums and I am surprised how fast topics that i have created get response. But I am starting to have doubts about the company itself. I should have had an email or some sort of response Monday, Tuesday, or Wednesday at the latest.
I am surprised that you are having difficulty I have never done the bank exchange but always have been happy with the customer service . I am sure it will work out for you
They’ve been great for me. I found that zelle works best for me. Look in your email spam/junk folder to be sure their response isn’t there.
Wow, completely my fault. They have answered and I was looking in the wrong place. I thought I had two sections in my email… inbox and other. come to find out… junk is not in other it is a section by itself DOH! lol I will take care of this tomorrow.
Maybe you should just try to delete your first post. Mestaakes happen. lol
Hey @mtmaremach, I had thought to cancel the order and try again but am glad I didn’t. Wouldn’t have made a difference. Their email went directly to my junk mail folder and I didn’t know i had a junk mail folder until i looked into it on my puter. I thought junk mail was part of my "other’ section of my mail but it’s not. There was a response from both the company for the seeds and from the customer support group for my ticket. All is well and good and i’m within 4 miles of a Bank of America. I will have to wait until tomorrow to go take care of it though as it is minus seventeen degrees F and i’m not going out in it. Thanks a bunch @JimmyBeam:blush:
I’m not pointing a finger, I only know about it from personal experience.
Once again, if you do have online bank access, you might be able to send funds with Zelle. It’s really handy.
What option do you use when paying with Zelle?