Nutrients stripped water

A customer has a question or concerns and I hope we can get some opinions on it, thanks.

Hi there I just took this picture can you tell me what’s wrong? My water is stripped of all minerals from my water purifier. The soil test 8 on ph. I just bought PH down. Can I use sea salt or Himalayan salt to add minerals back in? I have no ideas what to do I’m new at this.

@ILGM.Zoe you should join the forum and theres lots of helpfuk growers here! I suggest taking a pic in natural light then tag some peeps like @bob31 @dbrn32 @Covertgrower and they can help!
Here is a chart in the meantime to give you something to look at

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Please fill out support ticket so we have as much information as possible. Lots of great people here, I’m sure a few of us can help.

Answer these simple questions the best you can.
If you do not know, or do not use something; Just say so = NA
Strain; Type, Bag seed, ILGM… name of strain:

Age from Sprout:

Soil in pots, Hydroponic, or Coco / Brand and type of Soil & Size of Pots:

How often do you water and how do you determine when to do so?

PH of water and runoff or solution in reservoir:

What is strength of nutrient mix? EC, or TDS:

Indoor or Outdoor:

Light system, size and height from plants:

Temps; Day, Night:

Humidity; Day, Night:

Ventilation system; Yes, No, Size:

AC, Humidifier, De-humidifier:

Co2; Yes, No:

Add anything else you feel would help us give you a most informed answer. Feel free to elaborate, but short, to the point questions and facts will help us help you

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Feel that support ticket bro these guy on here are the real deal I’ve seen worse pull threw lolololol

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