Never received shipment


#1

I ordered February 27th and it is now April 11th and norhing.I talked to Claire who said my order wI’ll be reshiped but I still have no shipping confirmation.furthermore after looking at the recent reviews on other sites it looks like a whole lot of people are never getting what they paid for,so I must ask the question are they really even sending anything.I’m starting to think their shop is just a scam.all I want is what I payed for but everytime I email them I get some b.s. response back.I think they are just ripping people off


#2

I’ve received 2 of the 3 orders I placed 3/22,3/24 and 3/26.The first shipment was snagged by customs which I got an email from Clair it had reshipped.The 2nd order I received 4/10,and this time it made it.
Carterman just stay in close contact with them,they are shipping because I got mine.

Hope this puts your mind at ease a little.


#3

I’m trying to be patient and give them the benefit of the doubt,I understand stuff happens especially with what we are ordering.the more I look into reveiws the more I see people in the last few months having problems with them and never receiving orders that were supposedly shipped multiple times,but then again I see people like yourself saying they get multiple orders with no problem so I’m trying to be patient.I’ve aquire some other seeds to hold me over so I got some more time to wait.they have a great site and if I do get my order I won’t have a problem ordering again in the future,I’ll just have into take into acount that shit happens I guess


#4

I’m in the same boat. Email, wait. get an email from Claire, Will reship, wait, no shipping confirmation. Still waiting. OK so they are busy, I get that, but after my original order 2/18/15 paid. I would think that a little consideration could be afforded to a paid customer.


#5

I for one have never had any problems with anything that I have ordered over the past 3 years .Robert has a lot going for him and maybe its time for him to kick back and take a second look at what’s going on This is the first time that I heard there were reviews outside the forum…wow!! Not good…

Will


#6

Russian if you don’t mind me asking how did you know your package got snagged by customs?I’ve yet to receive a letter of confiscation from cbp like I have on packages in the past.I’m trying to believe that I’m not getting ripped off here but something that has been brought to my attention is just like garrigan62’s response,every good review you find especially off this form sound just like a response of a close friend of Roberts or a paid response.now I see garrigan62 has already admitted to working for them part time so of course he gets what he orders cause he’s an employee.I mean I can’t really be that mad cause I did choose to buy from them but there is just too much that I’m seeing that is pointing more toward them ripping people off and maybe they were a legit company but it don’t seem that way now,go to Google and type in “is ilgm legit” and take a look for yourself


#7

I meant to write Russ1 at the beginning not russian


#8

I’ve been called worse. HAHAHA :smiley:


#9

I do believe I got caught up in your post. For one I like there seeds, nutrients and support. I have never heard of a bad review about ILGM and I went to a lot of other places before joining ILGM and yes I google ilgm legit and found nothing to support what you are implying.
I wish I was good friends with Robert maybe my I wouldn’t have to pay for my seeds…lol

And Carterman…You need to read my response again I never said what you are implying. Just because your having trouble with them and I don’t blame you for being upset…but don’t take it out on me …ok?
They will take care of it. I really should have said that there most likely going through growing pains.
P.S I’em not mad @ all now i’em off to smoke one…

Will


#10

Well you are right about one thing,you aren’t the one who works for them,I made a mistake and ain’t scared to admit it,I wrote the wrong name and for that I’m sorry but obviously you didn’t Google anything.first bad reviews on grasscity,second is Cannabisseedbankguide,third is seedbank,fourth is rollitup then 40 magazine and on and on,I’m getting emails from people having the same problem,actually open your eyes and look and quit being so blind and you will see all the bad reviews


#11

Read this whole page which is first on googles list when you type in “is ilgm legit” and tell me there aint no bad reviews and try to tell me the few good reviews dont sound like friends of roberts or paid responses there garigann62. Follow Grasscity Community with Tapatalk for Android
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StaffOfPower’s PhotoStaffOfPower
04 Sep 2014
I have never ordered seeds, period, but I can’t say that I’d feel comfortable using a seed bank that has “growing marijuana” listed anywhere on the website. Let alone the name.

If you notice, most of the other websites / seed banks have a disclaimer posted saying that the seeds they sell are for souvenir purposes, or to preserve cannabis genetics in case laws change.

Obviously bullshit, but at the same time that let’s me know that they’re legit and that I’m not walking into some kind of L.E. trap.

Although I’m a legit medical patient now, so I personally don’t have to worry.
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CanadianOrganic’s PhotoCanadianOrganic
04 Sep 2014
StaffOfPower, on 04 Sept 2014 - 09:01 AM, said:
I have never ordered seeds, period, but I can’t say that I’d feel comfortable using a seed bank that has “growing marijuana” listed anywhere on the website. Let alone the name.

If you notice, most of the other websites / seed banks have a disclaimer posted saying that the seeds they sell are for souvenir purposes, or to preserve cannabis genetics in case laws change.

Obviously bullshit, but at the same time that let’s me know that they’re legit and that I’m not walking into some kind of L.E. trap.

Although I’m a legit medical patient now, so I personally don’t have to worry.

Most of the time that is because they are based in the UK where it is legal to sell, purchase and possess seeds but germination or any other attempt to grow is illegal. In a place such as the US where they have legalized medical marijuana they have no reason to act as such since growing is legal - for some.
Not sure where this company is based but just so you know why some companies have that disclaimer :slight_smile:
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lostinnj’s Photolostinnj
30 Sep 2014
I have ordered twice from them. My first order went smoothly, all the seeds grew and so far are perfect. My second order was yesterday. I had questions, sent email, answered almost immediately. I find their website clear and easy to use. Unlike Attitude you don’t have to pay extra for guaranteed shipping. If your order doesn’t come or your seeds are duds, they will replace. I like all the free info on growing successfully. I am very happy with them.

Not for lack of trying…
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ChalkSticks’s PhotoChalkSticks
15 Oct 2014
lostinnj, on 30 Sept 2014 - 08:33 AM, said:
I have ordered twice from them. My first order went smoothly, all the seeds grew and so far are perfect. My second order was yesterday. I had questions, sent email, answered almost immediately. I find their website clear and easy to use. Unlike Attitude you don’t have to pay extra for guaranteed shipping. If your order doesn’t come or your seeds are duds, they will replace. I like all the free info on growing successfully. I am very happy with them.

Not for lack of trying…
Are you talking about ILGM? Ive been looking for the past week to find the best site, im in NY
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CitizenFive’s PhotoCitizenFive
16 Oct 2014
ILGM is legit. I’ve ordered from them twice. The seeds are very healthy looking. They guarenty germination and delivery. The method they use for shipping is very descrete and clever. Their customer service is fantastic as well. Their forums offer good support for every stage of growing. The breader for ILGM wrote a great pdf guide on growing and made it free for anyone to use and republish. They even have their own strains. Try Gold Leaf***. :smiley:

My first order was White Widow, buy 5 seeds get five free, $45 total. The order came with with a damaged package (Due to something obviously caused by the carrier service), and 5 seeds were damaged/crushed due to the accident. Not only did they quickly ship me replacements, they provided me with bonus seeds as an apology for the inconvenience caused by the carrier service (not something ILGM was even in control of). The five white widow seeds that weren’t crushed are doing GREAT. 4 weeks into flowering. I have 3 plants topped 3 times and 2 topped twice. They’re already SUPER crystally, leafs are a healthy slightly dark green color. Smells SOO good. Quality seeds.

The second order was for OG Kush $45 for 10 seeds, it was another buy 5 get 5 free deal. Just started germinating those yesterday. 2 of the 3 seeds already have a good size taproot sprouting.
Edited by CitizenFive, 16 October 2014 - 09:03 PM.
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Msmithnyc’s PhotoMsmithnyc
19 Oct 2014
gilligan98, on 01 Sept 2014 - 08:43 AM, said:
I ordered from ILGM and received my order in 10 days(lower Midwest USA). Got 10 White widow for the price of 5 with shipping included. The packaging was very stealthy and the 2 seeds I have germinated took off real fast and look good. I don’t know who the breeder is or anything about the genetics. For the money I thought it would be worth a shot.

Same here. 5+5 Super Skunk and 5+5 White Widow. Arrived quickly. Super stealthy. SS was my first grow. I did nothing in the way of pruning, etc., so my yield was low, but the quality was good. Now second grow, WW. Topped the plants and have done some LST and pruning away lower leaves. Nice canopy, but not enough height yet. But like I hinted, I’m like a fourth grader as far as the level of my growing skills! I’m asking around as to how to get more height, but last grow I had too much height. So maybe I,ve overcompensated with topping and pruning; probably all the things I should have done last grow. Anyway, ILGM was great. I have wondered why they,re never listed among the reliable seed banks. Too new?

Seems like I can’t get this damn comment to post! Or i’ve posted it 20 times trying to get the post button to react!
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thecuch’s Photothecuch
31 Oct 2014
I ordered from ILGM in June - bought 20 got 20 for free - White Widow Auto
I germinated 16 and brought all 16 to harvest
My only problem was the plants never " auto’d " - so my plan of flowering and starting new seeds in the same room was screwed up.
But…I did get 640 grams from my very first soil grow. And after explaining my situation to ILGM they are going to double my next seed order for my troubles.
387435d1412383800-new-guy-here-laying-ou

387099d1412208094-new-guy-here-laying-ou

Edited by thecuch, 31 October 2014 - 03:21 AM.
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trickyrick’s Phototrickyrick
06 Dec 2014
They offer the BEST stealth shipping available…ordered twice from them and the seeds came right through!..Excellent Quality…
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EpicAhren’s PhotoEpicAhren
17 Dec 2014
I buy from ILGM regularly. Great stealth, great price. Best support ever! You can mail them and they’ll help you out with any question you might have. I also had non germinated seeds and they replaced them with new ones when I sent them the pictures. I think they breed them selves but it is unclear.
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miken5019’s Photomiken5019
30 Dec 2014
I’ve ordered from ILGM two times. Each time got my seeds within ten days and the stealth packaging was great. The website is full of info on growing tips. I only get my seeds from ILGM.
On the other hand I have ordered from MJSEEDSCANADA and got ripped off. I say ripped off becuase when I dared to inquire about my missing seeds I was told and I quote " USA very difficult to ship to and anyway the USA is a shit country". Nice customer service huh?
However ILGM shipped from the Netherlands with no problems. You will be very pleased with ILGM. fyi I grow indoor in Alaska. Good luck and high times to you
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DianeTS’s PhotoDianeTS
08 Feb 2015
Stay away from the company!!! I ordered seeds on the 10 of January and a month later I’ve received nothing! I sent an email (took 3 days to get a response, NOT the claimed 24 hours) and was kindly informed that I’m supposed to wait ANOTHER 2 1/2 weeks before they will do anything. I’ve never waited this long for seeds from other companies. Despite all the “glowing” reviews of this company, I’ve found them to be the worst seed company I’ve dealt with STAY AWAY AND SAVE YOUR MONEY!!!

Edited by DianeTS, 08 February 2015 - 10:10 PM.
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kwaggs’s Photokwaggs
18 Feb 2015
the ignorance displayed from people is amazing.
DianeTS: you are full of crap… that is not how they operate at all.

Amazing how those that have never dealt with Roberts company (ILGM) have the worst to say,
they put the word Honest back into the world.

if you want candy go to the big seed places, if you want a great personal experience go with ILGM

I have been messin with pot since the 70’s, ILGM is the real deal. not my opinion, FACT.

and to the person above who said neg because the word mary-wanna in the company name
you keep dealing with those souvenir seed companies. Who by the way, can’t even say the word germinate to their ccustomers, but they hide behind the hypocrisy of their fancy names. Me, I happen to be growing pot. So to have the name of the product in the company name is kind of a no brainer. Tell you what, next time your plumbing goes out and u need it fixed call the company with out a reference to what they do in their name.

Edited by kwaggs, 18 February 2015 - 01:18 PM.
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DianeTS’s PhotoDianeTS
06 Mar 2015
Kwaggs, you’ll full of crap!!! What I posted was exactly what happened…if you don’t like it cry to someone else. Here’s the rest of the story. After 1 month I informed ILGM the shipment was lost, I needed to get seeds in the ground and didn’t want to wait any longer, that my order was for 5 lousy seeds and they could reship it immediately without breaking their bank. What I got was a rather nasty form email that they would not do ANYTHING until I had waited 30 BUSINESS days ( a total of 6 weeks), that they didn’t care if it were 1 or 100 seeds, that was their policy and basically tough luck! Kwaggs I can send you the email from them but I’m not sure you can read. I ended up having to threaten them with disputing the charge with my credit card company before they would take off the charge. This was my experience with them. If everything works perfectly you may get some seeds but if it doesn’t, you’re in for a long hard ride. It is now Mar 6, 2 months since they claimed they shipped the order…nothing ever did arrive…it was either lost like I told them…or they never shipped it in the first place…but then…they didn’t seem to care.

Kwaggs…someday you’ll grow up and not act like a baby. If someone posts their experiences and it not to your liking…your first response is to call someone names…That’s the reason they have this forum…to post experiences so others can benefit. I’m glad you had a good experience with this company, I did not and I let others know that…take it for what it’s worth and try not to call people names…it reflects badly on you…

HYDRO_RED’s PhotoHYDRO_RED
25 Mar 2015
DianeTS is correct. I have had the same bad experience and have the emails and forum correspondance to prove every word I say. I have been waiting since Dec 29th 2014 for my order(s)…yes…more than one. Been back and fourth with Robert and Claire for months. No seeds and no refund. I will never buy from them again and do not recommend anyone else buy from them. There are many reputable seed banks to order from that actually deliver. Dont believe me…go to their site and look in the SUPPORT FORUM for my story. Search the words “Actually getting seeds from ILGM” and Marijuana Strain Overview" to see some well documented truth. -HydroRed
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BluThird’s PhotoBluThird
26 Mar 2015
DianeTS, on 08 Feb 2015 - 6:09 PM, said:
Stay away from the company!!! I ordered seeds on the 10 of January and a month later I’ve received nothing! I sent an email (took 3 days to get a response, NOT the claimed 24 hours) and was kindly informed that I’m supposed to wait ANOTHER 2 1/2 weeks before they will do anything. I’ve never waited this long for seeds from other companies. Despite all the “glowing” reviews of this company, I’ve found them to be the worst seed company I’ve dealt with STAY AWAY AND SAVE YOUR MONEY!!!

I’m in the same boat. I placed an order on Feb. 3rd. 2015. I waited 2 weeks, 3 weeks, 4 weeks. After several e-mails back and forth, they kept telling me that I had to wait 30 business days before I could claim non-receipt. I waited nervously for the 30+ business days and reported the non-receipt. But I kept getting what appeared to be canned messages stating that I need to way 30 business day and “we hope the order arrives soon” type e-mails. Well duh, I just told them I had waited 30+ business days. And gave them the order number and date ordered in the e-mail to them. So 36 business days, 50 calendar days – so far.

Then, to add insult to injury (and this is a my bad) but I inadvertanly placed another order with ILGM (thinking it was another seed company – I got two confused) as I was tired of waiting for seeds and wanted to start my grow. Then after I received the order confirmation I saw that I ordered from ILGM! Argh. That was on Feb. 18th, 2015. And a much bigger order too… $$$.

So it’s only been “only” 20 business days but 35 calendar days – so far. And surprise, no seeds yet from the second order. Ridiculous!!!

The crazy part is I ordered from another seed company after I had been waiting for the 2 orders from ILGM and have already received the seeds from the other companies. Somethig is wrong. Very wrong.

I’m ready to dispute the credit card charges. I just wonder if they are stringing me along until it becomes too late to file a dispute. Very frustrating.

Maybe it’s my location? I’m in Northern California. Maybe it takes 45 days? 60 days? 90? Grrrrrrr.

Edited by BluThird, 26 March 2015 - 06:01 AM.
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opalfine’s Photoopalfine
28 Mar 2015
Beware “ILGM”

I ordered from ilgm early feb 2015, to the US. I waited and after 25 days, contacted them and was told I have to wait 30 business days which equated to 6 weeks. So, “Claire” says, Sorry I didn’t get them and she’ll have them sent out again. I will get a confirmation when it ships. Well, after 2 days and no update, I wrote again. Once again, I was told how busy they are, but it’ll be sent out right away. The weekend came and went, so, I sent another email and said I want a refund. Lo and behold, I get a confirmation it was shipped but the order number is still the same and no new shipping info. Then the next day, I get an email again from (bot?) “Claire” that I cannot get a refund becaus it was already shipped out again. There is no doubt in my mind that they are running a scam site and when I checked the ip address it came up Chicago. grrr… Well, I am going to my bank this week to file a dispute for my artwork that was never sent…
Lesson learned: Research seedbanks before ordering…
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BluThird’s PhotoBluThird
28 Mar 2015
opalfine, on 28 Mar 2015 - 2:25 PM, said:
Beware “ILGM”

I ordered from ilgm early feb 2015, to the US. I waited and after 25 days, contacted them and was told I have to wait 30 business days which equated to 6 weeks. So, “Claire” says, Sorry I didn’t get them and she’ll have them sent out again. I will get a confirmation when it ships. Well, after 2 days and no update, I wrote again. Once again, I was told how busy they are, but it’ll be sent out right away. The weekend came and went, so, I sent another email and said I want a refund. Lo and behold, I get a confirmation it was shipped but the order number is still the same and no new shipping info. Then the next day, I get an email again from (bot?) “Claire” that I cannot get a refund becaus it was already shipped out again. There is no doubt in my mind that they are running a scam site and when I checked the ip address it came up Chicago. grrr… Well, I am going to my bank this week to file a dispute for my artwork that was never sent…
Lesson learned: Research seedbanks before ordering…

Yeah, seems several of us have learned lessons. Ugh. When I e-mailed them after waiting for the first order 36 business day (50+ calendar days) they said they would reship the order. So I sat patiently. Again. Then I decided I’d should send a e-mail to confirm that the “lost” order had been reshipped, I just heard back and they “forgot” to reship. They offered a refund so I accepted. Somehow I have the feeling I will have to keep on them till I see the credit back on my credit card. mad.gif

Still waiting for my second order. I’ll wait the required days then ask for a refund on that as well. Or I suppose I’ll have to file a claim with my credit card company. And try to explain to them why I am disputing – but not mentioning seeds.
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lumps_deli’s Photolumps_deli
29 Mar 2015
Aristocat, on 27 Jul 2014 - 5:39 PM, said:
They are very good and have great service. So does attitude. I prefer Herbies based on my personal anecdotal experience. I like herbies freebies and even better their shipping does not cost an arm and a leg. Both have had amazing people working to make each customer happy and it burns me up when people think either company would cheat them.

If your stuff is going through LA or chicago then make sure to not to take out of breeders packs.

You might get them but they tend to get caught the most.

I buy A LOT of seeds from A LOT of place. I take on the personal risk for personal reasons. I have been happy with Attitude (got popped once), herbies, mj nl, sensible seeds (got popped once but my fault for not getting the right shipping AND they resent), nirvana (awesome) among others.

It’s been a while, but have had 3 runs with PC and BC, Herbies WAS very fast in shipping the product, and the Barneys Farm seeds were TOP NOTCH

Sent from my iPad using Grasscity Forum
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mbelcher0162’s Photombelcher0162
03 Apr 2015
I placed an order from them and it shipped Feb 18th they told me if nothing arrived by April 1st to contact them so I did because nothing has arrived yet. I emailed them and they replied really quick and said they were sending another package in a different stealth mode they were very apologetic and seemed concerned.one thing I can say about them though is that they do have good customer service every time I email them they reply back within 24 to 36 hours. Well as soon as my package arrives (if it does) ill let y’all know. If it does I will have mad respect for them though for keeping their word cause they do say if you don’t receive your seeds or if they don’t germinate they send you more. Sorry its so long but I hope it helps someone out
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Full Version English (USA)


#12

Oh and another thing you can say what you want cause my mind is made up and you ain’t changing it,the only thing that will change it is my package arriving,so as long as it ain’t here I’m gonna blast em all day long and on every site I can find,give me a day or two and I will have all the bad reviews and sites in which they came off compiled for all to see


#13

Bummer…I have an order from Mar. 5th I might not see 'till May… I guess I’ll try Dinafem (lousy seeds but cool packaging)… Too sad, I’ve been telling people this was the best place to get seeds.


#14

That kinda sucks…seems to be a lot of that going on around here
E-mail the front office and let Clair know whats up
Best of luck to ya

Will


#15

Am I being scammedit been 31 days and I have not received my order what s goimg on how do I report to card company


#16

I asked for a refund this morning and they said they would but it might be a dew days cause it has to be done manually by a financial officer or something


#17

FYI,… Check your “Order Status” regards to re-sends…
My 1st. order did indeed arrive. However with the dreaded Green US Custom / Border Control Tape on it and totally violated… I immediately emailed support and included photos… of my package. (this was approx. shipping day 15 this package arrived),… I too received an email, apologizing and stating a resend would be sent out shortly. To expect a shipping confirmation then.
A few days went by without confirmation. Yet, upon going on site and checking my order status, I noticed it had been updated. I then emailed support asking if that may possibly my mean the resend had been shipped?? Within 24 hours I did get a reply, stating “Yes” indeed, it had been, and stated, during very busy times sometimes the shipping confirmation doesn’t go out right away.
It is now shipping day #5… just going to have to wait and see… I will keep all posted if indeed I receive my order. ( or not )…

So, have a look at your “Order Status”… may have just over looked your shipping confirmation also.
#Goodlucktousall


#18

I grumbled about my orders not arriving after 100+ days and they deleted my comments (none of which broke any thread post rules) and put a ban on my thread post, you know - the thread that they changed the name of 3 times after me putting links to it on other seed bank review sites. I think its called “ILGM Customer Experience” now. Im sure once the thread becomes full of more people not getting their orders than getting them(which it is already pretty close), they will change the name again. NOTE: I did however get a refund on the 2 orders after supposed “reships” they claim they sent & over 100 days of chasing them down for it :disappointed:
Good luck on your order.


#19

OK, check out the rest of the forum. Obviously people are getting their seeds. Yes, obviously some are not, but if you do watch, sooner or later most of those people do get their re-ship if that is what they want, or when they request a refund, they do get that also.

Be patient, especially near the weekend, they do not work on the weekends, maybe that is a Netherlands thing, and they won’t see your e-mail for a few days if it was sent late on a Friday or something.

No one is intentionally screwing with anyone, but the nature of this type of transaction, you guys do realize, even if you have medical cards and it is legal even for recreational, it is still illegal to ship cannabis seeds to the USA.

Get a grip guys, if you work with them you will get what you ordered, if you aren’t that patient, you will get your money back. End of story!

Contact Claire or orders@ilovegrowingmarijuana.com, directly.

Complaining here in a public forum doesn’t really help you much, it doesn’t make things happen faster, and if anything, it just bring even more attention to your internet activity and alerts any govment spies that want to ping your IP address, to find out where in the world you really are, that you are expecting something in the mail, duh. lol.


#21

You should have enough genetics to keep your grow going. You should not rely on receiving genetics from a foreign country, and consider all time frames to be perfect. And; So few of you. :confounded:

Please post your customer support question by email to : order@ilovegrowingmarijuana.com

This forum is to offer expert advice on growing marijuana., for free. It is not part of the web shop. Please stop cluttering up forum with non grow related posts.

We left these topics open as a courtesy when other seed bank communities would have banned you over night. This area is for posts to insure we can help you; If you continue to “hate” day after day; We will have to close these topics. Don’t kill the messenger! :slight_smile: