Thanks my friend. I would just like to see the support ticket readily available for desktop users is all. That’s all I was trying to do. Good info here.
Meant to ask you if you can screenshot that where you see the pinned post so I can see what you’re talking about? I use a laptop and I’m curious what you see differently.
I’m using a laptop too, but for the life of me I can’t find the support ticket. It’s right on top with the tablet.
Here ya go Now don’t lose this one ok? lol
http://www.ilovegrowingmarijuana.com/guides/
http://www.ilovegrowingmarijuana.com/marijuana-grow-bible
Copy/Paste: This “Support Ticket” Into Your Forum Post.
Answer These Simple Questions The Best You Can.
If You Do Not Know, Or Do Not Use Something; Just Say So = Na
Strain; Type, Bag Seed, Or Na
Soil In Pots, Hydroponic, Or Coco?
System Type?
Ph Of Runoff Or Solution In Reservoir?
What Is Strength Of Nutrient Mix? Ec, Or Tds
Indoor Or Outdoor
Light System, Size?
Temps; Day, Night
Humidity; Day, Night
Ventilation System; Yes, No, Size
Ac, Humidifier, De-humidifier,
Co2; Yes, No
Add Anything Else You Feel Would Help Us Give You A Most Informed Answer. Feel Free To Elaborate, But Short, To The
Questions And Facts Will Help Us Help You 
Will 
2 Likes
can you take a picture of what you are talking about @Myfriendis410 I would like to see where it shows up on that browser. And what browser is it. The tools for the website may need to be updated, but it’s important to see what it looks like on one browser to get it on the other. I worked in IT almost 20 years.
@bob31
I use chrome, and the pinned topics automatically un-pin after I read them. I can pin it up again, but again, once I look at it again, it un-pins automatically…
edit… I found how to leave my pins there, an option in the preferences, then in interface. The things you find when you start looking behind new doors…
@Myfriendis410 @bob31
I am not sure if it is automatically set to unpin, but here is how and where to check…
First go to preferences:
Then click the Interface Option:
The last choice is the pin/unpin option:
Now, if this is on, uncheck it. Now you must go and pin the support ticket again, here is the link to the ticket,
at the bottom of it you can pin it again:
Hope this fixes your issues, it worked for me. Thanks for making me learn something new today 
2 Likes
I put mine on my Chrome browser toolbar.
1 Like
that is a lot easier, and easier to open in new tab 
1 Like
Yeah, I’ll do that tomorrow.
Normally I use my tablet and it won’t let me copy and paste on this site. I really wanted to put up a support ticket for someone so I went to my laptop (chrome) which is when I found the layout different. So now you have the whole story.
1 Like
See it on my toolbar? I can also pin the folder with all my files in it I think, but then it gets too convoluted! @Myfriendis410
1 Like
I could also be staring right at it and not see it lol.
To find support ticket, all you have to do is go into GrowFAQS, and look
for it. Or; Use the search in the top right area and it will come up in
multiple topics
1 Like
I just re-pinned it. Let me know @Myfriendis410
Actually I pinned this topic. It says
Is pinned globally
1 Like
It shows pinned on mine. 3rd down after shop accounts the Forum Policy then the Support Ticket @Myfriendis410
1 Like
All I see is the forum is not shop pinned up there.
it might be unpinned by you
Go to the link
This is UNPINNED.
If the thumbtack looks like that pic, click it so that it looks like the next Pic
Let me know @Myfriendis410
2 Likes
It was pinned but didn’t show up until I looked at your link. Got it now, thanks!
1 Like
Strain; Type, Bag seed, ILGM… name of strain: White Widow ILGM starter kit
Age from Sprout: 14 days
Soil in pots, Hydroponic, or Coco / Brand and type of Soil & Size of Pots: DWC
How often do you water and how do you determine when to do so? Hydro system DWC
PH of water and runoff or solution in reservoir: 6.2
What is strength of nutrient mix? TDS=420:
Indoor or Outdoor: Indoor
Light system, size and height from plants: 600 wt LED and 300 wt Led approx 20 inches above plant
Temps; Day, Night: 74
Humidity; Day, Night: 46
Ventilation system; Yes, No, Size: oscillating fan
AC, Humidifier, De-humidifier: No
Co2; Yes