Missing shipment of seeds finally solved

ILGM customer service is great.

Back before Christmas I placed a 10+10 order of seeds. They were scheduled to arrive in a few days, but after two weeks the seeds never arrived.

I contacted ILGM customer support and reported the missing shipment. Since I wasn’t in a hurry we agreed to wait a couple more weeks. After the month was up ILGM support agreed to replace the seeds and they arrived on schedule.

12 weeks after the original seeds were shipped they finally arrived. Along with a letter explaining that the contents were repackaged after being damaged by their equipment.

I would offer to pay for the seeds, but as you can see, they too got mangled. Oh well, sh*t happens. There are a couple seeds that still appear to be intact. I’ll try germinating them next week.

Think I should file a claim for a new sticker?

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Wowza they sure did get crushed. Glad you got your delivery.

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wow did run that over with a forklift. hey you got a sticker

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Makes you wonder. “DON’T ANSWER THE KNOCK AT THE DOOR LOL”

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I dumped out the contents of the seed pack and sorted through the pieces. 8 of the seeds still appear to be potentially viable. Lot more than initial impression. Guess I’ll count my blessings of a few unexpected seeds.

Do other seed companies replace seeds that get lost in shipping?

First time I’ve needed to contact ILGM customer support. They are top notch.

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They are legit and trustworthy

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Dam, everybody getting stickers but me.

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