Unfortunately I have to tell everyone that is looking at this site for the 1st time to set your expectations a lot lower than the site delivers. I ordered seed in January after asking how long delivery would take. Customer service stated 5-7 days. Nearly 3 weeks and several emails laterI got an order confirmation and then delivery. Which means I got the credit card statement before the product.
Then I had issues with Seed germination and asked for a replacement so far that has been a frustration of another 3 weeks and No replacement in sight. and after endless emails with customer service Promise after promise and excuse it does not appear that I am yet to get a delivery confirmation. So when I think I should be nearly at my 1st harvest Im still begging for seed or out my initial investment. They promise discounts on my next order or free seeds on the next order but I ask them to fill the 1st one. How can I give more cash when promises/guarantees have not been kept.
I have to admit I am drawn to this site more than the others mainly because of Janies videos and reviews and the Grow And knowledge based blogs. But I have to say it seems like that is where it may stop.