I am having some issues with my White Widow seeds shortly after germination

A customer has a question and I hope we can get some opinions on it, thanks

I am having some issues with my White Widow seeds shortly after germination. The 1st 10 popped and poked out the ground and just dwindled and went to mush. The next 10 took a few more days longer to pop with the exact same conditions. I lost all but a couple of those the same way and the ones that made it are doing as expected. I follow the same technique as you also recommend for starting. I have started your seeds before for friends who have ordered from you many times with great success. I was wondering if anyone else has experienced similar problems or have any suggestions?

Could be over or under watering, pH problem… Need more info and pics would help

I purchased White Widow Autos and had similar problems. Out of 10 I only got 4 to grow. Where they Autos. I have also germinated ILGM seeds with great success so this was discouraging They do have a guarantee, so contact customer support and they should replace your seeds.

I had issues at first with the wwa bit once I started using rapid rooters I haven’t had a issue