How to fill out a "Support Ticket"



To create a grow support ticket we need some basic information to help diagnose the issue.

COPY/PASTE the below list into your forum post.
Answer these simple questions the best you can.
If you do not know, or do not use something; Just say so = NA

  • Strain; Type, Bag seed, or NA

  • Soil in pots, Hydroponic, or Coco?

  • System type?

  • PH of runoff or solution in reservoir?

  • What is strength of nutrient mix? EC, or TDS

  • Indoor or Outdoor

  • Light system, size?

  • Temps; Day, Night

  • Humidity; Day, Night

  • Ventilation system; Yes, No, Size

  • AC, Humidifier, De-humidifier,

  • Co2; Yes, No

If you can, upload a picture of your plant. It helps the diagnosis, if needed.

Add anything else you feel would help us give you a most informed answer. Feel free to elaborate, but short, to the point questions and facts will help us help you :slight_smile:


Latewood & the ILGM Grow Support Team

Identify problem marijuana leaves
What's wrong with my plants?
Some advice please
What went wrong?
My plants are drooping
Rookie mistakes
Leaf septoria, some help please
Is This Nutrients or What? It's Driving Me Nuts!
HELP needed for beginner grow!
What is this leaf have going on?
Dr.Danks Acapulco Gold & Blue Dream
Anyone have a link to the support ticket?
Marijuana grow room HPS400 question
Not budding it's been three weeks
Help to develop my sort
My sour dieswl just pop from seeda...need help with her
White looking dust on soil
Is my grow room okay?
I have 4 bag seed plants been playing with
Plant seems to be dying
Please help diagnose
Are my plants in trouble?
Magnesiam deficiency please help
PH problems or something else?
Help Please problem
High soil pH in discharge water
Leaves look like it's curling up a little
Nute burn please help, thank you
Flowering Deficiency (Brown Spots) Week 6
Bud rot or mold on a few colas
Please have a look
White Widow in hydroponic grow has leaf spots
Nutrient defenciency
What is your lb per light?
I need help. Calcium problem?
Why is one plant doing this and not the other?
Help! yellow coloring of leaves 27 days into flower
New to autoflowers
Plant problem help me[First Growing]
Need help what deficiency would this be
What is this leaf have going on?
Is it safe to flush w/o drowning plant even more
Nutrients for Flowering
HELP noticed some curling leaves
I Need help! what happened with it?
Speaking of Gold Leaf
Pls help .2 much water or not
Please advise, any advice would be helpful
Hermi or not need second opinion
What is wrong with my plants
Yellowing of leaves
What's wrong with this picture?
Need better access (on desktop) to support ticket
Is this normal in flowering?
Need better access (on desktop) to support ticket
Need better access (on desktop) to support ticket
Ideal pH for water for an indoor grow
Issue with my plant
Tips specifically for growing autoflowering Blueberry seeds?
Help my girls please!
I would like some advice y isn't my plant growing any buds what am I doing wrong
Can you tell the deficiency (if there is one)
I planted the other 3 seeds and while they are big gorgeous plants they are not changing color
I think you sent me the wrong seeds
Some advice please
High humidity and slow Feeding
Still nervous where are the buds?
Outdoor wilt, is it fungus?
Are my plants growing at a proper rate?
Some burning on the leaves
What is going on with plants right now

First timer, white Widow auto