How to fill out a "Support Ticket"


#1

support-ticket

To create a grow support ticket we need some basic information to help diagnose the issue.

COPY/PASTE the below list into your forum post.
Answer these simple questions the best you can.
If you do not know, or do not use something; Just say so = NA

  • Strain; Type, Bag seed, or NA

  • Soil in pots, Hydroponic, or Coco?

  • System type?

  • PH of runoff or solution in reservoir?

  • What is strength of nutrient mix? EC, or TDS

  • Indoor or Outdoor

  • Light system, size?

  • Temps; Day, Night

  • Humidity; Day, Night

  • Ventilation system; Yes, No, Size

  • AC, Humidifier, De-humidifier,

  • Co2; Yes, No

If you can, upload a picture of your plant. It helps the diagnosis, if needed.

Add anything else you feel would help us give you a most informed answer. Feel free to elaborate, but short, to the point questions and facts will help us help you :slight_smile:

Thanks!

Latewood & the ILGM Grow Support Team


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#7

First timer, white Widow auto