can anybody help im trying to contact ilgm about replacement of failed seeds i soaked seeds then transferred to papertowel in a ziplock bag over a heat matt i feel im doing it right but had very poor results this is 4th time iv used an for the most part had good success but i cant seem to find an email link or contact form to contact anyone any help would be appreciated
Welcome to the community
Please fill in the contact form on our website, you can find it here: https://shop.ilovegrowingmarijuana.com/pages/contact
this image is all i see and i dknt see anywhere to click that takes me to a form sorry an thanks for your help
This is the email
Keep in mind it is the weekend and they are in Amsterdam so it likely won’t be until Monday before you get a response.
yer thanks i get that but nothing i click brings up a form is whats getting men:tired_face: appreciate the help tho guys not sure what i supposed to click
Just copy the email address I posted above and paste it in the “to” in your email. Give them your order number and explain your issue.
thanks for that mate have forwarded it onto them an recieved a generated email telling me they will respond thanks very much for your help
Anytime. I have confidence that they get it sorted out for you.
thanks its been really frustrating this time as far as results germinating, following guidelines to a tee over the years results have been good this time was terrible unfortunately
Yeah it can really throw off a grow timeline. It sucks but there’s no way to tell if a seed is capable of germinating until it doesn’t. Their guarantee is they’ll replace them if they don’t.
Bobby, We can also tag @ILGM.Stacy . Great lady who handles the sales and other order issues
I usually only tag her if there has been no response from emails. Macca was just looking for the contact info.
yer last time i had a few not pop an were replaced but this time round got less than 50% i just dont wanna be the guy askin for replacements but i cant see what im doing wrong im sure i will hear from them tho thanks again
I drop mine in a shot glass of RO water with a capful of hydrogen peroxide. Place in a dark, warm place (above 70*) and wait. Usually will have a tail after 24hrs. Others soak in water for 24hrs then transfer to a damp paper towel placed in a ziplock bag. Some drop right into soil/coco/rock wool and let it go au naturel. I’ve always had success with RO and hydrogen peroxide so haven’t ventured beyond that.
Hi @macca480 ,
Thanks for your email, one of my colleagues will get back to you in a moment!
Thanks for sharing your screenshot. It looks like our contact page hasn’t been working properly the last few days, how frustrating! We are looking into this as we speak.