anybody else that has given reviews on grow products and recieved an email offering a full or partial refund to change a review?
Am off topic, but the burple light, I called Amazon and gave them my 2 cents on allowing false advertising, they refunded me, and let me keep the light. Note I have been a prime member for 10 years
I have been a member for a while too. First I reviewed the 3 in 1 moisture meter like 8 dollars. Got offered a full refund OK fine. Today I got a email about my 600 watt hps light because I mentioned the scorched plants issue due to the heat now they are making offers to me for it, not a full refund yet but probably will. @Zee
I typically call them before leaving a bad review, and have got refunded or credit.
The only issue I got is if I change the reviews and then someone else buys it and experience the same problem I might feel bad. Especially if it’s someone on the forum.
I ordered most of my grow set up from them, from tent to filter. I was asking myself, if this customer service rep knows anything, they know what am doing, so am always nice, just firm and matter of fact.
These things never surprise me. Word of mouth carries. (As do reviews)
The HPS is operator error, but has nothing to do with the product.
I typically don’t leave reviews, and I typically don’t read them either. I typically go off of the product description for my decision.
Reviews are mixed, and most people are generally stupid, so I don’t read them.