First of all, I’ve given you numerous ways to contact them. And secondly as I’ve already said, the original e-mail transaction is the best way to contact them. Also if you have read the gurantee, this takes a longer amount of time than the original shipping time expected, as sometimes things do get lost in the mail and take longer to get there, and so in this case for a reshipment, a slightly longer than a month wait is not unreasonable.
Secondly, acting out and being petulant doesn’t make anything go any faster.
And you also have too keep in mind, technically you are committing the original crime here by ordering an illegal item across international borders, reporting to any customer protection agencies in this type of situation will not be of any help to you, and might actually get you in trouble.
Be patient, and continue to work through the original e-mail you used, freaking out here in the public forum doesn’t do anybody any good. And in fact it just makes long time users and loyal fans of this site not really want to help you.
As I’ve said, I’ve sent a note up the chain of command, so to speak, so hang in there and I’m sure someone will get to you in a reasonable amount of time.