Sorry to read about your bad experience.
For cash orders a 10% discount is given. You can read in your order confirmation email, next to the -how to send cash instructions- that you can take out 10% of the order amount. I assume you wanted to send the full amount, even though only 90% was needed, as promised by us?
No confusion at all is needed. I am sorry you are so angry about this.
The support team answers every single email they get. You will get an automated confirmation right away, and then in one business day a reply form me or one of the others. Did you check you spam folder?
As stated on the forum: this place is for support on growing marijuana, not for private order questions.
Regarding your last remark: if you look around you will see enough mixed experiences. And yes, most are positive.
And please do not call your fellow growers "sheep". That is not nice of you.
Claire, ILG Support