DO NOT ORDER ANYTHING FROM THIS SCAM COMPANY: Jackalope, you are a liar! This site is fake and they don’t sell anything, they print out confiscated letters and send them to you then say they wont refund you: see my correspondence with OSS co. below! THE WORST of the WORST!!!
May 24, 18:45 CEST
“We offer insured / guaranteed delivery options to most locations Worldwide.
If you are in a location where we offer guaranteed / insured delivery options, in the unlikely event that your order does not reach you in the way it was intended, we will reship your order
Alternatively we can offer a refund.”
My bank said they can not reverse the charge at this point. since you cant refund me reship the order per your policy, what is the new tracking number for my order. you have THREE days.
Hide original message
On Tuesday, May 23, 2017, 8:46:07 AM EDT, Original Seeds Support (Original Sensible)
Your request (17941) has been updated. To add additional comments, reply to this email.
Original Seeds Support (Original Sensible)
May 23, 14:46 CEST
Thank you for contacting us again.
We can only suggest that you insist that your bank reverses the charge as you have not received the goods.
We apologize for the inconvenience.
May 22, 17:36 CEST
What is my new tracking number for this order?
I placed my order on 3/12/17.
I provided you the documentation you requested on 4/6 that the shipment was confiscated.
I waited the 28 working days you suggested - no refund.
I contacted XXXX as you suggested again on 5/3 - the response was “You refund will only be initiated from the merchant or Olivim Ltd.” - since then, they have been completely unresponsive to any email request.
You wont provide me any documentation as I requested that a refund request was actually placed - now you are telling me that you are “locked out of the account” - that’s makes NO sense AT ALL!!! Obviously a refund is unmanageable for the original seed company.
Your policy ON YOU SITE states “If you are in a location where we offer guaranteed / insured delivery options, in the unlikely event that your order does not reach you in the way it was intended, we will reship your order Alternatively we can offer a refund. Please note that we require supporting evidence (photos etc) to show to us how your order arrived.”
I have gone in circles with the company for months, I am telling you to re-ship my order AS YOUR POLICY STATES. I PAID for INSURANCE and stealth. YOU are NOT fulfilling as advertised and I find the entire experience extremely unprofessional. Please provide me a new tracking number as soon as my order ships and please do so promptly. I’m look forward to your response.