I was a bit paranoid about making my 1st order about 8 months ago but I did it, and it arrived within 2 weeks of ILGM receiving my payment. All 3 of the AK47 seeds germinated and sprouted. My next order didn't arrive so after a few weeks I contacted ILGM, and within 2'weeks the replacement had arrived. My next order was marijuana booster, this arrived hassle free. It's a shame you can no longer get it as it is really good stuff! My next order was seeds again, there was a bit of trouble with this order and ILGM re sent it 2 or 3 times, but I got it! My last order was the plant protector set, the brown tape over the clear tape clearly suggests this was opened by customs however it got through to me. This is the only package that has been opened, obviously the seed packages I never recieved must have been opened too!
Have had some seeds not germinate, which I have been told to send back to ILGM before they will do anything, although everyone else seems to get new seeds sent out straight away, that really does annoy me as it took over 3 months to recieve the seeds in the 1st place, and now I will be looking at probably a 6 week turn around to get the replacements and I will be germinating for my 1st hydro grow in about 3 weeks!
Other than that the ILGM team are fantastic, and after dealing with them they really put your mind at ease and they will look after you.