This is the ILGM Grow Support forum. We provide Expert Grow Support to our customers, potential customers, and any other person with a personal interest in growing marijuana. This service is paid for by me, and given to you free of charge. It is here a part of my mission to "Teach the world how to grow marijuana".
Experts growers are here to answer all your questions related to growing marijuana. At the same time, everybody is welcome to chip in. The ILGM Support Forum is an open place.
This forum is not our place for customer support. When ordering marijuana seeds or marijuana nutrients from my seedbank, you get detailed instructions by email.
You can reply to that email with any question, doubt or problem you have. Claire and the support team will go out their way to solve it for you. When emailing, you will first receive an automated conformation email. A personal answer follows within 24-48 hours (mon-fri, we have wives and kids too)
Details on your order are private information, not to be shared on a public forum.
About shipping and delivery: My seedbank has been active for a number of years, shipping worldwide. We have achieved a very good delivery rate with our unique stealth. As one of the only seedbanks out there, we promise a free reshipment if your order does not arrive. We are not even fussy about full refunds.
Since december 2014 it seems US customs stepped up their checks, and our delivery rates declined. From about 1% interception in 2014 to around 10% in the last months. Not dramatic, but very inconvenient for the customers involved.
At the same time, we are serving a LOT of customers.
When you combine a higher interception rate, with a doubling and tripling of orders placed, then obviously more complaints and unhappy customers will be seen.
Please trust me when I say for every complaint here in this thread, we have over a 100 succesfull deliveries. (But they keep silent of course, as I advise
UPDATE: Since late March we are using a nr of new shipping methods. The succes rate is very high again. A few batches arrived with the seeds crushed. These customers of course are receiving new seeds, for free. Current shipping methods are ariving just fine, with undamaged seeds.
Even though this forum is paid for us to provide free grow support, we leave customer feedback online here in this thread. We do need to have some rules:
- no order details. For your and our security
- no stealth shipping details
- posts can be edited, to improve comprehension for the casual reader
- extended discussions, noise and unnecessary replies can be removed
- no promoting of other seedbanks
I use the revenues of the seedbank to keep this forum online. I want to give everybody the chance to learn how to grow marijuana, it is such a wonderfull plant Please be positive, patient and caring. Life will be good to you.
Dear ILGM Team, I do feel Welcome, and very happy with my interactions with you, and here's why: the first order experience was a simple perfect-for-a-newbie, like a fairy tale: ordered the seeds, they arrived and I had no problems. The plants were vital. I want to learn to grow better, a lot better.
The second order failed to arrive. I struggled with this then lol sought help from ILGM. A second set of seeds was sent, and they arrived this time, so off i went to try them out. I experienced very mixed results. More than half were quite wonderful and are looking healthy now, but to my confusion several simply failed to germinate at all, and one did and died.
Claire helped me, and replaced them, and the replacement seeds arrived in record time.
They have all germinated perfectly. The ILGM site and the Grow Bible have provided the best ever advice. I followed it as best I could and now I feel so supported.