Additions to support ticket

Light distance
Light type
Ph measuring device
If pen, last time ph pen was calibrated?

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be surprised how many times an issue is related to one of these simple things would be a good addition if people would fill out tickets with more detail.

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That’s why at the bottom it say to include anythin else that you can think of that would help.

Much love @Donaldj and @Hawkeye_diesel but by that logic you don’t need any questions just “fill in details”

Lol

Don’t need to spend time explaining that people who fill out support tickets are more often new growers who don’t know all the topics to address in a support ticket unless prompted, do I?

This may make my helpful post turn into a circular conversation real fast if I do lol

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only thing is if you could think of it you would likely not need help with it :wink: it’s the ideas and things we think little of that can cause biggest hastle when trying to help with issue like real light pictures.

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Good addition @Donaldj
“Post your picture in real natural light”

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Amen brother

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